Candy Doll Beauty

Honestly the customer service here is pretty mediocre. Some products are kept in a drawer and you have to ask an employee to get a new product for purchase. While I understand the reaskn behind that, especially the employee with the glasses, she's quite prejudice against teens. I was purchasing a certain product and she had selected the incorrect shade, but she wouldn't let me confirm the shade and instead she said she'd leave it at the counter. I know I should've checked after purchasing that it was the shade I had wanted, but I assumed she paid attention to the shade I had wanted and she did not. I made the trip back but with a parent and I was able to exchange for the color I wanted, however I don't think they would've been as flexible if I went alone. Overall the service is kinda poor but they do have a wide range of products to choose from. There is another candy doll in Japantown and I think that one is better than the one in Stonestown.

I had a very disappointing experience at this store. The nail polish I bought was misleadingly displayed — the demo/sample color shown underneath the product was different from the actual shade in the box. I only realized after purchase that I ended up with a color I did not want!!!

Came here before 8 and was told the register was already closed. Staff said security kicks them out at 8 so they have to shut down early. If that’s the case, just list your closing time as 7:30 instead of 8. Pretty frustrating to come after work expecting you to be open and then get turned away. Total waste of time.

Very convenient store with parking and has a really wide selection. Would like to see even more items and makeup shades like Tirtir. Pricing is similar to stylevana and Yesstyle. Some items just have a tester out and they have the product in their backroom if you want to buy it and it’s not out on the floor.

I don’t like this store. As soon as you walk in, someone is definitely following you around and watching what you’re doing. Not to mention that if you buy something and it doesn’t work out, you can forget about getting a refund. I bought some sunscreen and it left a white cast, but nobody mentioned that. When I calmly came in and asked if I could return the item, the manager specifically checked the security footage to see if I’d picked it out myself or if a sales associate had helped me. The video shows that I asked if this sunscreen was better than the previous one, and she said yes. And anyway, I don’t think that would have changed anything. So before you buy here, think about the fact that a store with only 50 reviews has a 4.2 rating.