Kiokii and...

I dont live in toronto anymore so i wanted to get some face masks and they had a really wide selection for very good prices!!! And the staff were super friendly 🫶🫶🕺

I had such a great experience recently! Kiki, the manager, was incredibly kind and knowledgeable. She gave me amazing tips on how to properly apply sunscreen and explained things so clearly. You can tell she genuinely cares about helping customers find what works best for them. Thank you for the wonderful service!🙏🏽

I had a fantastic shopping experience with the sales associate, Mina. This was my first time in the store and experience with Korean skin care products. She was knowledgeable about all the products, suggested items depending on my skin concerns, and genuinely cared that I found products that would save my acne prone skin. She completely made my day and I feel set up for success with my entire new skin care routine. Everyone who shops at the store should ask if Mina is working!!

I visited Kiokii 2day ago at evening time because I wanted to buy some makeup products, but my experience at this store was extremely disappointing and uncomfortable from start to finish. Instead of feeling welcomed as a customer, I felt judged the entire time I was inside the store. It was very cold outside, so I was wearing warm clothing and covering myself properly, which is completely normal in winter. However, it felt like the staff and even the security guard assumed something negative about me because of how I looked. They kept watching me constantly as if I was going to steal something, which made me feel very uncomfortable and embarrassed. I had no intention of doing anything wrong I was there to spend my money and buy products. On top of that, the staff’s attitude felt rude and unwelcoming. There was no friendly customer service, no assistance offered, just constant staring and monitoring that made me feel like I didn’t belong there. Shopping should be a comfortable experience, but instead I felt pressured and judged the entire time. My mood and day were honestly affected by this experience. No customer should feel suspected or disrespected simply for entering a store. I hope management seriously looks into how customers are being treated at this location. People come to shop and support the business, not to feel uncomfortable or profiled. I will think twice before visiting this store again, and I hope future customers don’t have to go through the same experience I had.

Had an amazing experience. Lucas helped me redo my entire skincare products. Very polite behaviour. This was my second time here. All thanks to him. Definitely coming back.