Vital Hotel Frankfurt

They need to update their website. I booked here for their “wellness” services and was quite rudely informed “NO MASSAGE”. No explanation was given, despite the fact the website is FILLED with offers for massages and wellness services. DO not come here for a serene spa experience. It’s more of a kids waterpark. I didn’t want to go in the children’s waterpark so I went in the sauna area. It is co-ed and apparently, naked is mandatory. I was told by an elderly German man, “be naked or leave”. If you need a quick stopover between flights the Hotel is conveniently located close to Frankfurt airport. Rooms are clean and spacious. Food was quite good. But service was very unfriendly. Overall, I would not recommend.

If you’re looking for the ultimate reset, this spa hotel is a straight-up 10/10! 💆‍♀️✨ Huge, spotless rooms, tons of saunas and pools (inside & out), bomb breakfast and dinner, and the dreamiest mountain views. Total bliss! : Just a heads-up—you better be cool with the no-clothes spa vibes and lots of people! 😂

Superb spa. With fabulous facilities. Just be aware that the spa in naturist in true German fashion

It took my wife several attempts to reach someone by phone. We had hoped to spend an entire day in the sauna, but were informed that access was limited to standard check-in and check-out times unless we paid an additional 50 euros for early check-in at 12:00. Ultimately, we paid an extra 40 euros to use the sauna in the morning. Even then, the sauna area was quite crowded. Afterward, I waited about 20 minutes in line to check in, and most of the guests from that line also headed straight to the sauna, adding to the congestion. There were not enough chairs for all guests, and despite clear signs requesting that seats not be reserved, nearly all of them were. This was also true in the “Quiet Room,” which was unfortunately not very quiet. The hotel room itself was clean and comfortable, but splitting our sauna time between the afternoon and next morning was not ideal. In the future, we’ll likely stay at a hotel in Frankfurt instead. Then enjoy a full day at the sauna without these limitations.

Very nice experience. Our Panoramic room was spacious and very clean. The thermal spa was amazing and the kids ages 10 and 7 loved it. We did not enjoy the food, but since it was Christmas everything else was closed. There is an Aldi and Globus in walking distance. We all look forward to going back soon.